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Feefo Platinum Trusted Service Award
The Feefo Platinum Trusted Service Award is the ultimate accolade for customer service, recognising White Horse Energy’s continued exceptional customer service, year on year. To win this award, we had to collect at least 50 reviews between 1 January 2021 and 31 December 2023 and achieve a Feefo service rating of at least 4.5 for three consecutive years, which we’ve done!
BSL
BSL authorised products are those products that are listed and authorised by the Biomass Suppliers List as eligible fuels for RHI Participants. When purchasing a BSL authorised fuel, your invoice will contain the BSL number associated with that product in order to ensure that you will be able to present this invoice as evidence if required under the RHI scheme.
Ready to Burn
The Ready to Burn certification mark is available to wood log suppliers who can demonstrate to Woodsure that their logs have a moisture content below 20%. The scheme has the backing of Defra, HETAS, and the Stove Industry Alliance and is focused on both pre-packed wood fuel and crates less than 2m3
Sustainable Fuel Register
Sustainable Fuel Register works in compliance with the Renewable Heat Incentive (RHI) sustainability requirements. From field to boiler, all steps in the supply chain are fully transparent.
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Award Winning Service
White Horse Energy has won the Feefo Platinum Service Award
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Join thousands of other members and get the latest deals and offers.